Privacy Policy

Effective Date: June 4, 2026

Deductible Defender is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services.

1. Information We Collect

We collect personal information you provide directly, such as:

Name, phone number, and email address
Mailing address and ZIP code
Payment information (processed securely by Stripe — we do not store card numbers)
Information submitted through enrollment forms, account registration, or customer support interactions

We may also collect information automatically through cookies and tracking technologies to improve site performance and user experience.

2. How We Use Your Information

The information we collect may be used to:

Process plan enrollment and manage your account
Send plan documents, renewal reminders, and account notifications
Provide customer support and assist with issue resolution
Send relevant updates, offers, and communications (you may opt out at any time)
Comply with legal and regulatory obligations

3. SMS Communications

By providing your mobile number and opting in, you consent to receive text messages from Deductible Defender related to account updates, customer support, and promotional offers.

Message Frequency: Messages are sent only as necessary to provide relevant communication.

Opt-Out: Reply STOP at any time to unsubscribe. A confirmation message will be sent.

Help: Reply HELP or contact us at support@deductibledefender.com.

Message & Data Rates: Standard carrier rates may apply.

4. Information Sharing

We do not sell your personal information. We may share your information with:

AssurancePlus / cynoSure Financial, Inc. — the plan benefit administrator, to process your enrollment and claims
Stripe — our payment processor, to handle billing securely
Other trusted service providers acting on our behalf under confidentiality agreements
Law enforcement or regulatory authorities when required by law

5. Data Security

We use industry-standard technical and organizational measures to protect your personal data from unauthorized access or disclosure. No system is completely secure, and we encourage you to use caution when sharing information online.

6. Cookies & Tracking

We use cookies and similar technologies to analyze website traffic and improve user experience. You can adjust cookie preferences through your browser settings, though some features may be affected.

7. Your Rights

You have the right to:

Request access to your personal data
Correct inaccuracies in your information
Request deletion of your data (subject to legal and business obligations)
Opt out of marketing communications at any time
Opt out of SMS messages by replying STOP

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.